Terms of Use

Terms of Use – General Transaction Terms

1. GENERAL INFORMATION
We welcome you to our online store gdress.gr where the products of the company are available for sale under the name “MOURMOURI G. PANAGIOTA” and the distinctive title “gdress.gr”, based in CHREMONIDOU 27-33, PC . 11633, PAGRATI, ATHENS, Tax Identification Number: 102819284, Tax Office: IZATHINON, Tel.2107010824

The promotion, presentation, sale, transport-storage, delivery and possible return of our products displayed on this website as well as the protection of your personal data and the security of your transactions are governed by these terms of use, which we invite you to read before navigating to gdress.gr and making your purchases. Your navigation on gdress.gr as well as the realization of any transaction or communication with our company means the unconditional acceptance of these terms of use by you. In case of your disagreement or reservation for part or all of these terms you can send your relevant e-mail to info@gdress.gr before your navigation or transaction, otherwise the acceptance of all terms by you is unreserved.

Our company reserves the right to modify, renew or upgrade at any time and without prior notice to the user / consumer / visitor / member of gdress.gr (in whole or in part): a) part or all of these terms of use, b) part or all the content of gdress.gr and c) part or all of the external appearance (interface), structure or composition (configuration) of gdress.gr as well as its technical specifications. The company also reserves the right at any time, unjustifiably and without prior notice to the user / consumer / visitor / member of gdress.gr to cancel, suspend or terminate the operation of gdress.gr. The user / consumer / consumer / member of gdress .gr recognizes and unreservedly accepts all the above with only the navigation and / or use of the services of gdress.gr

2. DESCRIPTION OF SERVICE
The online store gdress.gr promotes, promotes and sells the products of the suppliers with which it cooperates. The company reserves the right to freely choose the products it promotes on gdress.gr and to modify, renew and / or withdraw them at any time and without prior notice. The same applies to its pricing policy, any offers and discounts which it can freely choose and carry out as well as modify, renew and / or withdraw at any time and without prior notice and / or compliance with a deadline.

3. RECEIPT OF REQUEST FOR ORDER & COMPLETION OF ORDERS
At gdress.gr we take every possible measure for the availability of our products as it appears on gdress.gr, there is a case that a product displayed on gdress.gr is not finally available or is not available within the delivery time mentioned in gdress .gr, for reasons that do not fall within our sphere of influence. For this reason and in order to fully inform you and protect you as much as possible from unforeseen events, the orders are completed as follows:

a) SEND REQUEST FOR ORDER – You can navigate in our online store, freely choose through gdress.gr the products of your choice and place them in your shopping cart. Then, following the ‘steps’ that are indicated to you each time, you should proceed with the sending of your request for an order to our company. Then, each time after completing your purchases, fill in all the details of your order request that appear on the order form. All information sent to our company falls under the strict policy of protection of your personal data maintained by our company and is collected and processed with complete security and diligence and only with your explicit consent provided by sending the above form. In any case, every time you send a request to order to our company, you must first have accepted these terms of use, which govern the transactions between us in their entirety as referred to in Article 1 above. You are also responsible for the correctness and legality of your above information which our Company knows only upon your statement.

Upon sending the request for your order, an automated message appears containing the details of the order request that our company will receive, which is also sent to the e-mail address you have stated to us. All your requests are received by us subject to checking the availability of the products included in your order request (which check is performed after the start of the processing stage following your request). At the stage of receiving your request and the automatic viewing of the content of your order request, the processing of your request by our company has not started yet.

b) PROCESS REQUEST PROCESSING – If your order request is sent from 9.00 to 13:30 on a business day and time (Monday to Friday) then you will receive an immediate message to the email address you stated that your request is being processed by our company. Otherwise you will receive this message within the next business day. During the processing of your request, the availability of all the products included in your order request is checked.

i) In case there is availability of all the products included in your request within the delivery time mentioned in our online store then you will be sent a message to the e-mail address and / or to the mobile phone number you have stated that will confirm the your order and will include all its details. The shipment of the products will then be made according to the delivery schedule of our partner courier company.

ii) In case there is not available any of the items you placed in the order and / or that a product will be available after the delivery time listed in our online store, then our Company will contact you or by message to the e-mail address and / or mobile phone number that you have stated to us either by direct telephone contact with you through its representative (or in all the above ways) in order to consult with you for any modification, correction or cancellation of your order. If it is not possible to contact you within 10 days of sending your order request, your request will be canceled automatically and you will have to send us a new request again. In any case, any new order of yours (modified or not) will be sent to you again with a new e-mail and / or to the mobile phone that you have stated to us and this message will be the confirmation of your order based on which you will execute your order. The shipment of the products will then be made according to the delivery schedule of our partner courier company.

c) Our Company can contact you via e-mail and / or mobile phone message which you have stated to us during your registration throughout the delivery until the delivery of your order to you for any issue concerning the receipt, processing, execution and / or transfer of your order and / or payment and / or return of products or for anything else. The parties agree that such communication (via e-mail and / or text message to your mobile phone-sms) also covers the legal requirements for your written notification, notification, order confirmation, where and when required by law. . In case you wish to express your objections, or to provide you with clarifications on the content of a message that you have received above, or for any other reason you can contact us.

4. METHODS OF PAYMENT
In order to provide you with the best and most complete service, our company has a choice of payment method for the products you are interested in buying, which, as analyzed and then, is related, among other things, to the processing time of your order request and / or time of sending the product to you. Once you have decided which payment process suits you, select the corresponding payment method at the appropriate point of your order request form and enter your necessary details if needed. The collection and processing of the payment details that you send to us fall under the strict policy of protection of your personal data that our company adheres to and are collected and processed with complete security and diligence and only with your consent provided by sending the order request. your. Especially for credit card payments, all the necessary security measures are taken in cooperation with the cooperating financial institutions, which ensure the maximum possible protection in your electronic transactions and secure your payments.

6. PRODUCT RETURN PROCEDURE
a) For the return of products whose order was placed online or by phone, the return of the products regardless of the reason will be made after consultation with the competent department at the telephone number 210 70 10 824, always within the deadline and under the conditions set in the return policy products (Article 7) during the days and hours (Monday to Friday 09:00 – 14:00).

7. PRODUCT RETURN POLICY

1) WITHDRAWAL

RETURNS – CHANGES
The colors displayed on the products are indicative and may have a slight deviation with the actual ratio of different settings on each screen. For other products, you have the right to return the product you received within 10 calendar days without justification from the day you received it , at no cost at all except for the return costs (courier, transport, postage or other), which will be done at your own risk and at your own expense (unless otherwise specified from time to time by the Company as a whole or specifically for specific products). Prerequisites for exercising the right of withdrawal within 10 days are: The product has not been used and all items must be returned in excellent condition received without damage, without any defects (subject to the return of a defective product), complete and within of their packaging (for items received in special packaging – eg fragile products – must be returned in their special packaging), while it must also be accompanied by all the necessary documents.

2) RETURN POLICY AND / OR REPLACEMENT OF DEFECTIVE PRODUCTS
a) Our company takes every possible measure so that all products (regardless of type) are specially and carefully packaged in order to reach you without damage. Our company also knows that among its products are included fragile and / or sensitive items and for this reason it takes all the necessary measures (in cooperation with its suppliers and carriers) so that these items are sent in special packaging that fully protect them from damage during transport and / or storage. In very rare cases, however, there is a risk that one of these products will wear out when shipped to you. Also in very rare cases there is a case to receive a product with a defect. For this reason and regardless of your above right of withdrawal which is not affected, we invite you to check the products upon receipt.

b) In case you receive the product without expressing any specific reservation, it means that you have unreservedly received the product from our company. However, in case you find that there is damage and / or a defect in the product, then you can inform us by contacting us at e-mail gdress.gr, stating us if you wish to be sent a new one for replacement or if you wish to exercise your right for withdrawal.

c) In the effort to meet the expectations of our customers in the products they choose from gdress.gr we offer the possibility of returning all products, for the exchange or full refund within 10 calendar days from the day of delivery of the products based on the receipt documents, provided that they comply with the following conditions.

Please note that:

We reserve the right to reject returns of products that have not been returned in accordance with the return policy terms set forth below. You may also be asked to pay the shipping cost of these goods that will be returned to you in case of non-compliance with the specifications. The following conditions must be met to return the products to gdress.gr:
The exchange refund request should not exceed 10 working days from the delivery date based on the receipt documents.

All returns and exchanges must be received in the original condition in which you received the product.
In case of error of our company, the return is accepted if you notify us within a period not exceeding 5 working days. We fully refund the money corresponding to the value of the order and shipping costs or we undertake the replacement of the product with the correct one with our own costs of returning the error and sending the correct one. In the event that no error occurs on the part of our company, only the amount corresponding to the value of the products is refunded and the shipping costs are borne exclusively by the customer. In the event that no error occurs on the part of our company, returns for custom made products (made to order) are not accepted. Your refunds will be made within 30 days of the return and receipt of the products by us. To get your money back you must tell us the account in which you want the deposit to be made. Return proof is required for returns. In case of invoice issuance, the return must be made with a delivery note.

You must contact us before returning the product.

If the product meets the above criteria, you are free to send it back to us for replacement or refund. Otherwise we reserve the right not to accept the return. Please note that we can refund you if the returned products meet all the above conditions and are eligible for sale condition.
The return of a non-defective product and the return of money to the customer, the initial shipping costs are borne by the customer and deducted from the amount to be refunded. The cost of sending the return. The customer is always responsible for sending the product back to our offices, as as a recipient it is not possible for our company to search for your package in any post office / shipping.

8. POSSIBILITY OF CANCELLATION OF ORDER
It is possible to cancel your order in the following cases:
a) Before sending / receiving the product – Cancellation is possible by sending an e-mail to the email address info@gdress.gr
b) Upon receipt of the product – You can exercise your right of withdrawal within 10 calendar days

9. USE / OPERATION & WEBSITE CONTENT
a) Use / Operation gdress.gr Both parties (company and consumer) are committed to the correct and based on good faith and transactional manners use and operation of the website. In order to have correct and complete access to gdress.gr, the JavaScript language must be activated in the browser as well as the ability to download cookies. To use gdress.gr it is recommended to use the latest versions of browsers. The Company takes all the necessary measures for the continuous and uninterrupted operation of gdress.gr, but retains the exclusive right, and the consumer accepts it, to permanently or temporarily suspend the operation of gdress.gr with or without notice to users / members and the visitors of gdress.gr. In any case, the user / consumer / visitor / member undertakes the obligation and accepts that they will not use gdress.gr to send, publish, send by e-mail or transmit in any other way any content that is illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, vulgar, obscene, libelous, violates someone else’s privacy, shows empathy, or expresses racial, national or other discrimination, may harm minors in any way, may not be transmitted in accordance with law or contractual or managerial relationships (such as confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary property, contains software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip any computer software or hardware, intentionally or unintentionally in violation of applicable Greek and Community law and its provisions, may interfere with any third party and any content used to collect or store personal data about other users.

b) Content gdress.gr – The company takes every possible care for the correct publication – display of information regarding the products it promotes through gdress.gr. However, our company is not responsible for any errors in the operation of the online department store in the listed and displayed information (such as the indicative price, availability, photo, type, etc.) that may be indicatively due to technological failures-errors, typographical and / or “human” errors and / or incorrect information from suppliers, even through its negligence. If you find an error before and / or after the completion of your order, we invite you to send a relevant e-mail to the email address info@gdress.gr In any case, if you find an error we ask you not to send an order request before the notification of our company and the clarification of the specific issue.

Our company reserves the right and the user / consumer / visitor / member of gdress.gr accepts it, to modify the listed prices and to change and / or withdraw the offers at any time with or without prior notice of the users / consumers / visitors / members of gdress.gr

10. COPYRIGHT
The entire content of gdress.gr (except for those elements that belong to third parties, eg copyrights of third parties, partners, organizations, etc.), ie indicative and not restrictive texts, photos, drawings, commercial and financial data, the programs, the files of all kinds, marks / logos, the format (layout) of gdress.gr etc, are the subject of intellectual property of the company and are protected by the relevant provisions of Greek Law, European and applicable international conventions , on intellectual property. In no case should their appearance and promotion on gdress.gr to be perceived as a transfer and / or assignment of their license and / or right of use. Based on the above, therefore, it is expressly prohibited the complete or partial copying, distribution, transfer, processing, storage, reproduction, republishing, modification and any related action on the above data, without any explicit prior written consent of the company. Otherwise, the above actions may constitute an infringement of the intellectual / industrial property rights of the company, which reserves the right to claim any positive and negative damage caused to it in accordance with the provisions of applicable law.

The user / consumer / visitor / member of gdress.gr accepts and acknowledges that the company has the ability to commercialize (either by itself or by third parties) all the data displayed on gdress.gr as well as the modification of this data at any time wishes with or without prior notice of users / consumers / visitors / members of gdress.gr

11. COMPANY POLICY PERSONAL POLICY
The issue of protection of your personal data is for our company a very serious issue that is treated as a top priority. Click on the following link to see our company policy regarding personal data: PERSONAL DATA

12. DATA AND TRANSACTION SECURITY
Our company recognizes as a major issue the issue of data security and transactions and therefore takes all necessary measures to ensure them. The website protects its members from any data interception with the method of data encryption. Customer information is not disclosed to third parties and during your browsing of the website they remain encrypted and therefore not visible to unauthorized third parties. The encryption is valid in all stages and all the procedures of transaction and sending of your personal data-data to and from gdress.gr as indicatively in the shopping cart, in the page of creation of a registered user account (log in), in the order form, during data transfer to and from the company, etc. Also during the process of making credit card payments, credit data is protected by the 128bit encryption method. The data remains encrypted and is not disclosed to any third party.

The codes used for your identification are a) the Password (e-mail or username) and b) the Personal Security Code (password), which every time you enter them provide you with absolute security access to your personal information . You can change the above codes at any time and as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining their confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise our company is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change the above codes at regular intervals and avoid the use of the same and easily traceable codes, using if possible not only letters and numbers but also symbols for the creation of your codes.

13. LIMITATION OF LIABILITY
The user / consumer / visitor / member of gdress.gr fully and unquestionably accepts the exclusive right of the company to stop using his / her passwords in the services of gdress.gr and to stop the provision of the content and information of gdress.gr whenever it (the company) considers that these terms are violated by him (user / consumer / visitor / member) or that they are carried out or there are indications and / or complaints that illegal acts or omissions are carried out by him. It may also terminate, suspend, modify the operation of gdress.gr in whole or in part, permanently or temporarily at any time with or without prior notice to the user / consumer / visitor / members of gdress.gr. The company and its associates make every effort, within the framework of the technological control that they carry out at regular intervals, so that the services, content and transactions of gdress.gr are carried out smoothly and without interruption and to maintain the high level of security that has. It is not responsible, however, in the event that for any reason, including the case of negligence, the operation of gdress.gr is interrupted or it becomes difficult and / or impossible to access it and / if, despite the observed security measures, “viruses” are detected or other malicious software and transmitted to the user / visitor terminals, or if unauthorized third parties interfere in any way with the content and operation of the site, making it difficult to use or causing problems in its proper operation or stealing personal data of customers and registered users of gdress.gr

Furthermore, the company has no responsibility regarding the communication of the consumer with third parties that may be advertised on gdress.gr, while it is not responsible for any issue arising from the possible conclusion of any kind of commercial transaction between the user / member and the third advertiser. Also, our company is not responsible in any case for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits, data , lost profits, monetary satisfaction, etc.) from users / consumers / visitors / members of gdress.gr or third parties for reasons related to the operation or not and / or the use of gdress.gr and / or inability to provide services and / or information available from the company through gdress.gr and / or any unauthorized third party interventions in products and / or services and / or information available through it and / or security vulnerabilities. In any case, however, and if any of the above is due to a proven deceit of the company, the company is only liable to cover any positive loss of the injured party that arises and is directly related to the above and the deceit of the company.

Likewise, all the limitations of liability stated in these terms of use which are recognized and accepted by the user / consumer / visitor / member in their entirety as valid and in accordance with good faith and business ethics.

14. LINKS – LINKS WITH OTHER SITES
Gdress.gr may contain references to websites, for the content and services of which the company is not responsible, nor does it guarantee their permanent and secure accessibility. Therefore, for any problem that occurs during the visit / use of these websites, the user / visitor must go directly to the respective websites, which have the sole responsibility for the correction of this problem. The company should in no way be considered to accept or adopt the content or services of the websites and pages to which it refers or to link to them in any way. The administrator / owner of this website is solely responsible for any problems that may arise during their visit as websites.

15. OTHER TERMS
a) Jurisdiction – Applicable Law – For any dispute that may arise regarding the operation and use of the site, if it is not possible to reach a consensual settlement, the Courts of the city of Athens are competent. For any dispute regarding the interpretation and application of these terms and conditions as well as for any other issue regarding the use of gdress.gr, Greek Law is applicable.

b) Invalidity of term – If one of the above terms is or becomes invalid, the remaining terms of this Agreement will not be affected.

c) Modification of terms of use – These terms of use may be modified at any time by the company with or without prior notice. Any modification of the terms is valid with their posting on gdress.gr and our users / members are obliged to inform themselves about the content of any modifications / changes to the terms.

d) Interpretive term – At any point herein the return of money and / or their credit to the account of this customer is always meant as interest-free.

e) Headings – The headings used in these terms of use are intended to facilitate reference to its terms and are not intended to aid in the interpretation of the Convention.

f) Delay in the exercise of a right – Any delay in the exercise by the parties (company and consumer) of part or all of the rights deriving from these terms does not result in a weakening or waiver of that right which may be exercised at any later stage and at any later stage. reasonable judgment of the beneficiary.

h) Acceptance of terms – The user / consumer / visitor / member of gdress.gr states that he has read these terms which he accepts in their entirety and that he acknowledges that they govern all the services provided by gdress.gr throughout the navigation of in / transaction with gdress.gr